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EV Rider CityRider
EV Rider CityRider
Key Specs (View All Specs)
- Top Speed: 6 MPH
- Driving Range: 17 Miles
- Max Capacity: 350 Lbs
- Deck Height – Floorboard to Floor 5.5"
- Ground Clearance 2.5"
- Turning Radius 56.3"
Manual
More Info on the Cityrider
Cityrider Technical Specifications
Overall Length | 46.4″/ 118 cm |
Overall Width | 23.2″ / 59 cm |
Overall Height (at Maximum Tiller Height) | 48.8″ / 124 cm |
Overall Height – at Minimum Tiller Height | 48.8″ / 124 cm |
Legroom – Floorboard Length x Width | 12” x 19” |
Deck Height – Floorboard to Floor | 5.5” |
Ground Clearance | 2.5” / 75 mm |
Turning Radius | 56.3″/143 cm |
Folded Overall Length | NA |
Folded Overall Width | NA |
Folded Overall Height | NA |
Weight with Std. | 206.4lbs/93.8kg |
Weight with Batteries | 206.4lbs/93.8kg |
Weight without Batteries | 154 lbs/70kg |
Seat Type | Captain seat |
Seat – Width & Depth & Height | 19 “ x 17 “ x 26” |
Seat – Cushion Thickness | 2.5”~ 3” |
Seat Height – Cushion to Deck | 18” |
Seat Height – Cushion to Floor | 20.5” |
Tire Type | Air |
Rim Type Rear | Aluminum |
Rim Type Front | 4” |
Outside Diameter Rear | 300-4×2(10″) |
Tire Width Rear | 3” |
Outside Diameter Front | 300-4×2(10″) |
Tire Width Front | 3” |
Battery Type & Power | 35AH SLA Batteries |
Brake System | Electromagnetic Brake |
Climbing Angle – Maximum Recommended | 8° |
Charger Type | 4A Off-Board |
Charging Time | >8hr |
Controller | PG70A |
*Driving Range | 17 miles / 27.3 km |
Load Capacity | 350 lbs / 160 kg |
Motor & Drive Location | 470W 5300RPM |
*Speed – Maximum | 6 MPH |
Colors | Red, Black, Sunset Orange |
Tiller Type | DELTA |
Throttle Control Type | Wigwag |
Anti-Tipper Wheels-Rear | Yes |
Owner's Manual
THREE-YEAR LIMITED WARRANTY
Three (3) years from the date of purchase on all structural frame components; seat post, and frame.
ONE-YEAR LIMITED WARRANTY
One (1) year from the date of purchase, if any electronic component of the Scooter or Power Chair is found upon examination to be defective in material and/or workmanship, it will be repaired or replaced, at IMC-Heartway, L.L.C. dba Heartway USA’s option, without charge. Labor charges are NOT included. The purchaser is responsible for the delivery to the authorized repair facility. Satisfactory proof of purchase, serial number and the date of purchase are always required. For warranty service, please contact the dealer/company from whom you purchased your Heartway product.
SHIPPING – DOMESTIC: All warranty items will be shipped via UPS Ground. Requested expedited shipping will be at the expense of the purchaser.
SHIPPING – INTERNATIONAL: Parts will be provided under warranty at no charge, but shipping to any offshore and/or international location will be the responsibility of the purchaser. International and offshore end-users must contact the dealer/distributor directly to initiate the warranty process.
ONE-YEAR WARRANTY EXCEPTIONS
Motor: In cases where there is an increase in the operational noise level, the warranty does not apply. (An increase in operational noise level usually occurs due to abusive and excessive strain on the scooter or power chairs).
The batteries are warranted by IMC-Heartway, L.L.C. dba Heartway USA for 6 months after the purchase of the Unit.
Service: Warranty service can be performed by IMC-Heartway, L.L.C. dba Heartway USA or by an authorized IMC-Heartway, L.L.C. dba Heartway USA service facility. Do not return faulty parts to IMC-Heartway, L.L.C. dba Heartway USA without prior consent. A request for a Return Authorization is required prior to returning items. All transportation costs and shipping damage incurred while submitting units and/or parts for repair or replacement are the responsibility of the original purchaser.
WARRANTY EXCLUSIONS: This warranty is only given to the original purchaser of the Scooter or Power chair. This Warranty excludes:
- Consumable items which may need replacing due to normal wear and tear (tires, tubes, belts, bulbs, upholstery and seating, motor brushes, fuses, plastic shrouds and footrest covers, etc.)
- Damaged caused by: battery fluid spillage or leakage, abuse, misuse, accident, or negligence, improper operation, excessive loading, maintenance, or storage, commercial use or use other than normal.
- Used other than for the purpose of the purchaser’s personal mobility.
- Repairs and/or modifications made to any part of the scooter/ power chair without specific and prior consent from IMC-Heartway, L.L.C. dba Heartway USA.
- Labor, service calls, shipping, and other charges incurred for repair of the product not approved by IMC-Heartway, L.L.C. dba Heartway USA.
Batteries: Batteries carry a limited warranty which is subject to a stringent wear and tear clause. Any battery faults due to a defect in the original manufacture will normally become obvious within the first two months of use. Any gradual deterioration in performance after this period is normally associated with fair wear and tear, misuse or accidental damage and as such is not covered by the manufacturer’s warranty. There is no other express warranty.
Implied warranties, including those of merchantability and fitness for a particular purpose, are limited to one (1) year from the date of the original purchase and to the extent permitted by law. Any and all implied warranties are excluded. This is the exclusive remedy. Liabilities for consequential damages under any and all warranties are excluded. Some states do not allow limitations on how long an implied warranty lasts or do not allow the exclusion of limitation of incidental or consequential damages. So, the above limitation or exclusion may not apply to you.
FREE Standard Home Delivery
Many items ship FedEx or UPS and will be delivered to your front door.
Large items will ship via freight carrier and be delivered to your front door, driveway, or nearest accessible location. The freight carrier will call you to schedule a delivery time that is convenient for you.
Go Mobility White Glove Delivery
White Glove Delivery is a premium delivery option that provides added convenience of having your unit unpacked. At the scheduled time, your new scooter is:
- Delivered into your home
- Set up, fully assembled and have it ride ready
- Inspected for shipping damage
- All packaging materials are removed
Go Mobility has a 30-Day Return Policy. Products may be returned within 30 days of receipt for a full refund of purchase price minus the return shipping and a 20% restocking fee.
There are exceptions to the 30-Day Return Policy below:
All E-Wheels products have a 15 day return policy from the date of delivery as well as the 20% restocking fee and cost of return shipping.
The Transformer, Mojo Scooters & Triaxe Scooters all have a 7-day return policy from the date of delivery as well as the 15% restocking fee and cost of return shipping.
All Beds, Bath and Safety Products are non-returnable due to hygienic and safety concerns. Also, all Journey products are non-returnable.
The following conditions must be met on all returns:
- The item must be in new condition - no damage, no cracks, scratches, etc. - with original packaging and all parts and accessories.
- A Return Authorization must be requested from Go Mobility within 30 days of delivery.
Once the Return Authorization has been received from Go Mobility, the product must be returned within 14 days to receive your refund. You can expect a refund in the same form of payment originally used for purchase usually within 3-5 business days of our receiving and inspecting your returned product.
No Return Items:
• Accessories cannot be returned.
• Batteries cannot be returned.
Go Mobility has a 30-Day Return Policy. Products may be returned within 30 days of receipt for a full refund of purchase price minus the return shipping and a 15% restocking fee.
There are exceptions to the 30-Day Return Policy below:
All E-Wheels products have a 15 day return policy from the date of delivery as well as the 15% restocking fee and cost of return shipping.
All Transformer, Mojo, Triaxe Scooters a 7-day return policy from the date of delivery as well as the 15% restocking fee and cost of return shipping.
The following conditions must be met on all returns:
- The item must be in new condition - no damage, no cracks, scratches, etc. - with original packaging and all parts and accessories.
- A Return Authorization must be requested from Go Mobility within 30 days of delivery.
Once the Return Authorization has been received from Go Mobility, the product must be returned within 14 days to receive your refund. You can expect a refund in the same form of payment originally used for purchase usually within 3-5 business days of our receiving and inspecting your returned product.
No Return Items:
• Accessories cannot be returned.
• Batteries cannot be returned.
Go Mobility has a 30-Day Return Policy. Products may be returned within 30 days of receipt for a full refund of purchase price minus the return shipping and a 15% restocking fee.
There are exceptions to the 30-Day Return Policy below:
All E-Wheels products have a 15 day return policy from the date of delivery as well as the 15% restocking fee and cost of return shipping.
All Transformer, Mojo, Triaxe Scooters a 7-day return policy from the date of delivery as well as the 15% restocking fee and cost of return shipping.
The following conditions must be met on all returns:
- The item must be in new condition - no damage, no cracks, scratches, etc. - with original packaging and all parts and accessories.
- A Return Authorization must be requested from Go Mobility within 30 days of delivery.
Once the Return Authorization has been received from Go Mobility, the product must be returned within 14 days to receive your refund. You can expect a refund in the same form of payment originally used for purchase usually within 3-5 business days of our receiving and inspecting your returned product.
No Return Items:
• Accessories cannot be returned.
• Batteries cannot be returned.
EV Rider CityRider
Key Specs (View All Specs)
- Top Speed: 6 MPH
- Driving Range: 17 Miles
- Max Capacity: 350 Lbs
- Deck Height – Floorboard to Floor 5.5"
- Ground Clearance 2.5"
- Turning Radius 56.3"
Manual
More Info on the Cityrider
Cityrider Technical Specifications
Overall Length | 46.4″/ 118 cm |
Overall Width | 23.2″ / 59 cm |
Overall Height (at Maximum Tiller Height) | 48.8″ / 124 cm |
Overall Height – at Minimum Tiller Height | 48.8″ / 124 cm |
Legroom – Floorboard Length x Width | 12” x 19” |
Deck Height – Floorboard to Floor | 5.5” |
Ground Clearance | 2.5” / 75 mm |
Turning Radius | 56.3″/143 cm |
Folded Overall Length | NA |
Folded Overall Width | NA |
Folded Overall Height | NA |
Weight with Std. | 206.4lbs/93.8kg |
Weight with Batteries | 206.4lbs/93.8kg |
Weight without Batteries | 154 lbs/70kg |
Seat Type | Captain seat |
Seat – Width & Depth & Height | 19 “ x 17 “ x 26” |
Seat – Cushion Thickness | 2.5”~ 3” |
Seat Height – Cushion to Deck | 18” |
Seat Height – Cushion to Floor | 20.5” |
Tire Type | Air |
Rim Type Rear | Aluminum |
Rim Type Front | 4” |
Outside Diameter Rear | 300-4×2(10″) |
Tire Width Rear | 3” |
Outside Diameter Front | 300-4×2(10″) |
Tire Width Front | 3” |
Battery Type & Power | 35AH SLA Batteries |
Brake System | Electromagnetic Brake |
Climbing Angle – Maximum Recommended | 8° |
Charger Type | 4A Off-Board |
Charging Time | >8hr |
Controller | PG70A |
*Driving Range | 17 miles / 27.3 km |
Load Capacity | 350 lbs / 160 kg |
Motor & Drive Location | 470W 5300RPM |
*Speed – Maximum | 6 MPH |
Colors | Red, Black, Sunset Orange |
Tiller Type | DELTA |
Throttle Control Type | Wigwag |
Anti-Tipper Wheels-Rear | Yes |
Owner's Manual
THREE-YEAR LIMITED WARRANTY
Three (3) years from the date of purchase on all structural frame components; seat post, and frame.
ONE-YEAR LIMITED WARRANTY
One (1) year from the date of purchase, if any electronic component of the Scooter or Power Chair is found upon examination to be defective in material and/or workmanship, it will be repaired or replaced, at IMC-Heartway, L.L.C. dba Heartway USA’s option, without charge. Labor charges are NOT included. The purchaser is responsible for the delivery to the authorized repair facility. Satisfactory proof of purchase, serial number and the date of purchase are always required. For warranty service, please contact the dealer/company from whom you purchased your Heartway product.
SHIPPING – DOMESTIC: All warranty items will be shipped via UPS Ground. Requested expedited shipping will be at the expense of the purchaser.
SHIPPING – INTERNATIONAL: Parts will be provided under warranty at no charge, but shipping to any offshore and/or international location will be the responsibility of the purchaser. International and offshore end-users must contact the dealer/distributor directly to initiate the warranty process.
ONE-YEAR WARRANTY EXCEPTIONS
Motor: In cases where there is an increase in the operational noise level, the warranty does not apply. (An increase in operational noise level usually occurs due to abusive and excessive strain on the scooter or power chairs).
The batteries are warranted by IMC-Heartway, L.L.C. dba Heartway USA for 6 months after the purchase of the Unit.
Service: Warranty service can be performed by IMC-Heartway, L.L.C. dba Heartway USA or by an authorized IMC-Heartway, L.L.C. dba Heartway USA service facility. Do not return faulty parts to IMC-Heartway, L.L.C. dba Heartway USA without prior consent. A request for a Return Authorization is required prior to returning items. All transportation costs and shipping damage incurred while submitting units and/or parts for repair or replacement are the responsibility of the original purchaser.
WARRANTY EXCLUSIONS: This warranty is only given to the original purchaser of the Scooter or Power chair. This Warranty excludes:
- Consumable items which may need replacing due to normal wear and tear (tires, tubes, belts, bulbs, upholstery and seating, motor brushes, fuses, plastic shrouds and footrest covers, etc.)
- Damaged caused by: battery fluid spillage or leakage, abuse, misuse, accident, or negligence, improper operation, excessive loading, maintenance, or storage, commercial use or use other than normal.
- Used other than for the purpose of the purchaser’s personal mobility.
- Repairs and/or modifications made to any part of the scooter/ power chair without specific and prior consent from IMC-Heartway, L.L.C. dba Heartway USA.
- Labor, service calls, shipping, and other charges incurred for repair of the product not approved by IMC-Heartway, L.L.C. dba Heartway USA.
Batteries: Batteries carry a limited warranty which is subject to a stringent wear and tear clause. Any battery faults due to a defect in the original manufacture will normally become obvious within the first two months of use. Any gradual deterioration in performance after this period is normally associated with fair wear and tear, misuse or accidental damage and as such is not covered by the manufacturer’s warranty. There is no other express warranty.
Implied warranties, including those of merchantability and fitness for a particular purpose, are limited to one (1) year from the date of the original purchase and to the extent permitted by law. Any and all implied warranties are excluded. This is the exclusive remedy. Liabilities for consequential damages under any and all warranties are excluded. Some states do not allow limitations on how long an implied warranty lasts or do not allow the exclusion of limitation of incidental or consequential damages. So, the above limitation or exclusion may not apply to you.
FREE Standard Home Delivery
Many items ship FedEx or UPS and will be delivered to your front door.
Large items will ship via freight carrier and be delivered to your front door, driveway, or nearest accessible location. The freight carrier will call you to schedule a delivery time that is convenient for you.
Go Mobility White Glove Delivery
White Glove Delivery is a premium delivery option that provides added convenience of having your unit unpacked. At the scheduled time, your new scooter is:
- Delivered into your home
- Set up, fully assembled and have it ride ready
- Inspected for shipping damage
- All packaging materials are removed
Lorem ipsum dolor sit amet, consectetur adipisicing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam, quis nostrud exercitation ullamco laboris nisi ut aliquip ex ea commodo consequat.
Go Mobility has a 30-Day Return Policy. Products may be returned within 30 days of receipt for a full refund of purchase price minus the return shipping and a 20% restocking fee.
There are exceptions to the 30-Day Return Policy below:
All E-Wheels products have a 15 day return policy from the date of delivery as well as the 20% restocking fee and cost of return shipping.
The Transformer, Mojo Scooters & Triaxe Scooters all have a 7-day return policy from the date of delivery as well as the 15% restocking fee and cost of return shipping.
All Beds, Bath and Safety Products are non-returnable due to hygienic and safety concerns. Also, all Journey products are non-returnable.
The following conditions must be met on all returns:
- The item must be in new condition - no damage, no cracks, scratches, etc. - with original packaging and all parts and accessories.
- A Return Authorization must be requested from Go Mobility within 30 days of delivery.
Once the Return Authorization has been received from Go Mobility, the product must be returned within 14 days to receive your refund. You can expect a refund in the same form of payment originally used for purchase usually within 3-5 business days of our receiving and inspecting your returned product.
No Return Items:
• Accessories cannot be returned.
• Batteries cannot be returned.
Go Mobility has a 30-Day Return Policy. Products may be returned within 30 days of receipt for a full refund of purchase price minus the return shipping and a 15% restocking fee.
There are exceptions to the 30-Day Return Policy below:
All E-Wheels products have a 15 day return policy from the date of delivery as well as the 15% restocking fee and cost of return shipping.
All Transformer, Mojo, Triaxe Scooters a 7-day return policy from the date of delivery as well as the 15% restocking fee and cost of return shipping.
The following conditions must be met on all returns:
- The item must be in new condition - no damage, no cracks, scratches, etc. - with original packaging and all parts and accessories.
- A Return Authorization must be requested from Go Mobility within 30 days of delivery.
Once the Return Authorization has been received from Go Mobility, the product must be returned within 14 days to receive your refund. You can expect a refund in the same form of payment originally used for purchase usually within 3-5 business days of our receiving and inspecting your returned product.
No Return Items:
• Accessories cannot be returned.
• Batteries cannot be returned.
Go Mobility has a 30-Day Return Policy. Products may be returned within 30 days of receipt for a full refund of purchase price minus the return shipping and a 15% restocking fee.
There are exceptions to the 30-Day Return Policy below:
All E-Wheels products have a 15 day return policy from the date of delivery as well as the 15% restocking fee and cost of return shipping.
All Transformer, Mojo, Triaxe Scooters a 7-day return policy from the date of delivery as well as the 15% restocking fee and cost of return shipping.
The following conditions must be met on all returns:
- The item must be in new condition - no damage, no cracks, scratches, etc. - with original packaging and all parts and accessories.
- A Return Authorization must be requested from Go Mobility within 30 days of delivery.
Once the Return Authorization has been received from Go Mobility, the product must be returned within 14 days to receive your refund. You can expect a refund in the same form of payment originally used for purchase usually within 3-5 business days of our receiving and inspecting your returned product.
No Return Items:
• Accessories cannot be returned.
• Batteries cannot be returned.
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